Terms and Conditions of Repair

TYFON TECH SDN BHD provide computer repair and IT support services at kepong. Our experience technical team would on site IT support or computer services for small & medium office when require. Charged are base on technician services trip and support hour on site. 

Computer technician will diagnose and repair your computer system within our flat rate price scheme. Should additional parts be required to complete the repair to a satisfactory condition, then you will be contact to obtain prior authorization for us to proceed. The retail cost of these parts will subsequently be added onto your incurred costs. Our computer repair service work carries a 3 month hardware warranty, and new hardware has 12 months. Your consumer statutory rights are unaffected.

We strongly recommend that you take the necessary steps to BACK UP your personal information and ensure you have original copies of any programs that are currently installed prior to repair. Personal data can become corrupted during repairs despite taking reasonable care. If we are required to re-install an operating system, we will only install any programs provided by the customer along with valid licenses. Programs such as Microsoft Office, Anti-Virus and other software would not usually be installed unless previously arranged.