There is no refund for product sold. We have 14days 1 to 1 exchange policy as long as you return undamaged product with its original packaging, including any accessories, gift, manual and any documentation to our customer services center. 12 months carry in warranty for new item and 3 month carry in warranty for used item. As long as you keep the purchase receipt and online order number, our guarantees cover normal usage within the period but not entitled for burn, corrosion by corrosive materials, rinse in water, rush by exposure in moisture area, broken plastic parts, physical damage and battery are not covered by warranty.
Please return your purchase to the following address:
TYFON TECH SDN BHD
Lot LG20 & LG21, Level LG, Desa Complex, Jalan Kepong, 52100 Kepong, Kuala Lumpur
Tel: 03-6261 9838 | Mobile: 018-272 7785
Please contact us at sales@tyfontech.com if you have any questions or doubts.